Rajiv's Article - USCIS Ombudsman: A solution to difficult immigration cases
Published by: The Economic Times - Date: September 02, 2021
Synopsis
The USCIS ombudsman's office is housed within the Department of Homeland Security but watches over the USCIS independently. You can open a case with them online. They are often successful where the USCIS bureaucracy fails because they can function as a neutral mediator.
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